Most orders are processed within 1–3 business days after payment is received.
Because many of our physical products are handmade, larger or custom orders may require additional production time. If extra time is needed, you will be notified as soon as possible by email with an updated estimated processing date.
Digital products are usually delivered immediately after successful payment unless otherwise stated.
Yes. I create custom ritual candles and may also offer personalized spiritual products or services upon request. Please contact me before placing your order to discuss the details.
Yes. If your order has not yet entered production or has not been shipped, please contact me as soon as possible. I will do my best to accommodate your request. Once production has begun or the order has been dispatched, changes or cancellations may no longer be possible.
International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges required by the destination country. These charges are not included in the product price or shipping cost.
Yes. I create custom ritual candles based on your personal intention, purpose, or spiritual practice. If you would like a personalized candle, please contact me before placing your order so we can discuss the details.
Yes. If your order is a gift, you may include a short personal message during checkout or contact me after placing your order. I will be happy to include it whenever possible.
